AgaMatrix Product Support

Customer Care

Have a query? Contact the AgaMatrix Customer Care Team:

Tel. 0800 093 1812 (Freephone)
or Email:

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AgaMatrix Diabetes Manager App

For iOS and Android

Requires iOS 14 or Android 9.0 or higher.

Some Android phones may force you to pair through your phone’s Bluetooth settings. If this is the case, you will need to repeat the pairing process in the app following successful pairing through the Bluetooth settings. Open the AgaMatrix Diabetes Manager app. Go to ‘Menu’, select ‘Meters’, select ‘Add a new meter’ and follow the onscreen instructions.

Synchronisation with a smartphone is required for date/time setting of the JAZZ Wireless.

Where to Buy AgaMatrix Products

AgaMatrix focuses on research and development and works with a variety of partners to distribute our products. We have produced over 10 million devices and 4 billion test strips.

You can purchase products that AgaMatrix has developed at our online store:

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